Terms and Conditions

Terms and Conditions

1. Legal information

2. Purpose

The website is published by VINADOU LLC, Single-member company registered in the United States.

  • Head Office : 2105 Vista Oeste NW, Suite E #3305, Albuquerque, NM 87120, USA
  • Registration number : 0008061833
  • Email : contact@vinadou.com
  • Phone : +1(505)300-3576

    VINADOU LLC are hereinafter referred to as  "VINADOU"

The purpose of these Terms and Conditions is to define the terms and conditions of access, navigation, and use of the VINADOU website, as well as the conditions applicable to the services offered by VINADOU.
Any use of the site implies full and complete acceptance of these Terms and Conditions.

3. Purpose of the website

The website VINADOU.COM is both:

  • A showcase website presenting the activities of VINADOU ;
  • A service platform enabling users to make contact, request quotes, and access certain services online, including training courses.

    The site is aimed at individuals and professionals.

4. Provided services

VINADOU offers the following services in particular:

  • Website creation ;
  • Website maintenance;
  • Social media management;
  • Online training via VINADOU Academy ;
  • Accompaniment and consulting in the establishment of LLC-type companies.

    Services are provided online and may include human interaction (video conferences, emails,
    instant messaging).

Each service offered is subject to its own terms and conditions of sale, available as follows:

- CVG Website creation 
- CVG Website maintenance ;
- CVG Social network management ;
- CVG Service Youtube_Grow;
- CVG Support and consulting in setting up LLC-type companies;

5. Orders and contracting

All services are subject to:

— A mandatory preliminary quotation;
— A separately signed service agreement.

The order is considered firm and final upon full or partial payment.
in accordance with the terms and conditions set out in the service agreement.

6. Prices and payment terms

Prices for services are not displayed on the website and are provided exclusively in quotes.

The following payment methods are accepted:
— Credit card;
— Bank transfer.

Depending on the nature of the service, payment may be made:
— With a deposit followed by the balance;
— On a staggered basis for long-term contracts.

7. Lead times

Lead times are indicated as estimates in quotes or contracts.

VINADOU reserves a margin of tolerance in the event of delays attributable in particular to:   
— To the client (delays in content delivery, late approvals);
— In the event of force majeure or an event beyond its control.

8. Customer obligations

The customer agrees to:

– Provide all content and information necessary for the performance of the service;
– Respond to validation requests within a reasonable time frame;
– Meet the deadlines specified in the contract.

Any delay attributable to the customer may result in a postponement
of delivery times without VINADOU being held liable.

9. Right of withdrawal and refunds

The services offered by VINADOU as these are personalized digital services, no right of withdrawal applies.

No refunds will be given, regardless of the reason.
Access to online training courses is final and non-refundable once access has been provided.

10. Intellectual property

Once the service has been paid for in full and delivered, the customer becomes the owner of the website created.

VINADOU does not retain any ownership rights over the delivered project.

However, unless the customer expressly objects, VINADOU reserves the right to present projects
created for reference or portfolio purposes.

11. Liability

VINADOU makes every effort to provide quality services.
However, it shall not be held liable in the event of:
– Bugs or malfunctions;
– Loss of data;
– Issues related to hosting;
– Misuse of services by the customer.

VINADOU does not guarantee any specific results, particularly in terms of traffic, sales, or revenue.

12. Personal data

VINADOU collects personal data such as name, email address, telephone number, and browsing data via cookies.

The processing of personal data is governed by a separate Privacy Policy, available on the website.

13. Refusal to provide services

VINADOU reserves the right to refuse any request for services, without obligation to justify its decision.

14. Access to the site

This site is not intended for minors. By accessing the site, users declare that they are of legal age and have the required legal capacity.

15. Subscriptions

Recurring subscriptions may be offered, particularly for website maintenance services.
The specific conditions are specified in the corresponding contracts.

16. Applicable law and disputes

These Terms and Conditions are governed by the laws of the United States, and specifically by the laws of the State of New Mexico.
In the event of a dispute, the parties agree to seek an amicable solution before taking any legal action.
In the absence of an amicable agreement, the competent courts of the State of New Mexico shall have sole jurisdiction.

17. Changes to the Terms and Conditions

VINADOU reserves the right to modify these Terms and Conditions at any time. The
The applicable terms and conditions are those in effect on the date of use of the site or of the order.