Privacy Policy

Privacy Policy Information

1. Data controller

The person responsible for processing personal data is:
VINADOU LLC
Single-member company registered in the United States
Address : 2105 Vista Oeste NW, Suite E #3305, Albuquerque, NM 87120, USA
Email : contact@vinadou.com
VINADOU LLC are hereinafter referred to as  "VINADOU"

VINADOU determines the purposes and means of processing personal data collected via its website.

2. Personal data collected

VINADOU may collect the following personal data:
First and last name; Email address; Phone number; Billing information; Messages and exchanges sent via contact forms, quote forms, or communication applications such as WhatsApp ;
Data required to create and manage a user account; Data related to access to online training courses;
Browsing data and cookies. Data is collected in particular via: Contact and quote forms; The creation of user accounts; Online payments; Newsletter subscriptions; Access to online training courses.

3. Purposes of processing

The personal data collected is used for the following purposes:

  • Respond to user requests;
  • Prepare estimates and conclude contracts;
  • Provide the services offered by VINADOU ;
  • Enable access to online training;
  • Ensure billing and payment tracking;
  • Provide customer support;
  • Send transactional emails, marketing emails, and newsletters;
  • Compile statistics and improve the functioning of the site and services.

4. Legal basis for processing

The processing of personal data is based on the following legal grounds:

  • The performance of a contract or pre-contractual measures;
  • User consent;
  • The legitimate interest of VINADOU, particularly for improving its services and communication with its customers.

5. Cookies and trackers

The site uses cookies and other trackers, including:

  • Technical cookies necessary for the proper functioning of the site;
  • Analytical and audience measurement cookies.

Third-party tools may be used, such as:

  • Google Analytics ;
  • Facebook Pixel;
  • Google Tag Manager.

An information banner and consent management tool allow users to accept or refuse the use of non-essential cookies.

6. Hosting and third-party tools

The site is currently hosted by 02Switch, whose infrastructure is located primarily in Europe, with servers also available in the United States.

VINADOU uses third-party services for certain features, including:

  • online payment (Stripe, PayPal);
  • email management (Gmail for Business);
  • the delivery of online training courses (LMS, WordPress);
  • communication and exchanges (Google Meet, WhatsApp).

These service providers may be required to process personal data on behalf of VINADOU.

7. International data transfers

The personal data collected may be stored and processed in the United States or any other country where VINADOU or its service providers have infrastructure.

By using the site, the user expressly accepts these international data transfers.

8. Shelf life

Personal data is retained until the user requests its deletion, unless there is a legal or regulatory obligation requiring a longer retention period.

9. User rights

In accordance with applicable regulations, users have the following rights:

  • Right of access to their personal data;
  • Right of rectification;
  • Right to erasure (right to be forgotten);
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability, where applicable.

Any request relating to the exercise of these rights may be sent to the following address: contact@vinadou.com.

VINADOU undertakes to respond within a maximum period of thirty (30) days.

10. Data security

VINADOU implements appropriate technical and organizational measures to ensure the security of personal data, including:

  • restricted access to data;
  • use of secure passwords;
  • use of professional two-factor authentication tools;
  • secure hosting.

11. Data relating to minors

This website is not for minors. VINADOU does not knowingly collect personal data concerning minors.

12. Changes to the Privacy Policy

VINADOU reserves the right to modify this Privacy Policy at any time.

The version in effect is the one published on the website at the time of consultation by the user.